IMPORTANT EVENT UPDATE - 15 JUNE 2020

Today, we have confirmed the cancellation of the 2020 Great North Run and Great North 5k. The impacts of the COVID-19 pandemic mean it isn’t possible to stage the event as planned this year. 

We haven’t taken this decision lightly. The Great North Run raises over £25m for charity, and is an important day in the North East calendar. Over the past few months, we’ve worked hard, and in close consultation with our medical teams, local authorities and key partners to try and find a way to run the Great North Run which both observes social distancing rules, and, crucially, doesn’t impact on our local NHS. We have also looked at holding the Great North Run later in the year. But, as things stand, and even as the situation improves, it isn’t going to be possible to meet these goals with any certainty, and so, with just under three months to go we have concluded that the best course of action is to cancel. 

We know how disappointing this is, but we’re sure everyone will understand why this decision has been made.

Thank you for your patience and understanding. 

Great North 5K

The Great North 5k is cancelled and we will refund all entrants. The refund process is outlined below and you can also view the FAQs below for more information.  We hope that you can still help us celebrate the Great North Run weekend in September and all that is great about the event, and the people who make it even greater. We're working on some big plans to mark the occasion, so watch this space!


Refund Process

You don’t need to do anything to claim this, we will process it automatically to the card you paid on.  The refund will be your cost of entry minus a £5 administrative fee, as detailed in the terms and conditions at the point of entry. This fee covers some, but not all, of the costs we have already committed, such as fees charged to us to process the original booking, staff and supplier costs, and third-party payment providers. This is very much in line with other event and ticket providers across the industry.

Please note this refund will be processed after 31st July 2020. It will take us a little while to process refunds, so we ask you to bear with us after this time whilst we process your refund.

FAQs

We've put together a list of questions and answers around the cancellation of the Great North 5k:

Why can’t my Great North 5k place be rolled over?
Due to uncertainty about where the Great North 5k will fit into the timetable next year, roll over of your entry is not possible. 
 
Why aren’t you refunding the total entry fee – what is the £5 admin fee?
The fee covers, some, but not all, of the costs that have already been committed to, such as fees charged to us to process the original booking, staff time and supplier costs, and third party payment providers. This is very much in line with other event and ticket providers across the industry.
 
When will I receive my refund?
The refund process will begin once the deadline of 31st July has passed. It will take us a little while to process refunds, so we ask you to bear with us after this time whilst we process your refund.