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Due to the COVID-19 outbreak we need to cancel the John West Great North Swim and SwimRun. We know our swimmers may be disappointed, because we are too, we love delivering our events. But there’s no option to stage the event as planned, or later in the year.

We will process a refund of entry fees to our swimmers and will be in touch with them by email. The refund will be your cost of entry minus a £5 administrative fee. This fee covers some, but not all, of the costs we have already been committed to, such as fees charged to us to process the original booking, staff time and supplier costs, and third party payment providers. This is very much in line with other event and ticket providers across the industry. Parking fees will be 100% refunded where applicable. Your refund will be credited to the debit or credit card you used at the point of payment, you don’t need to do anything further to claim this refund. You can also view our FAQ page for more information.

We know that event day is only part of the challenge and our swimmers have probably put in a huge effort towards their training already. So, if you complete the #GreatSwimSolo challenge at home, any time between now and the weekend the event was due to take place, we will send you your medal. Simply submit a photo showing how you have been managing to get your swimming, or any other activity, in at home on our Great Swim Solo webpage and we will post your medal to you. Look out for a further email with more detail on this and how you can claim your medal.

If you were taking on the challenge to raise money for charity, your medal proves you have met the challenge, share it with all those who may have sponsored you, so that valuable money can still help your chosen charity.

Thank you for your patience and continued support at this challenging time.

Water Safety

We just want to reassure you that you are in very safe hands while taking part in your swim. We have lots of fully trained water safety kayakers, lifeguards and boats monitoring you all the way around, so you're never far from some friendly support.

If you find yourself struggling, or in need of a little breather, just lay on your back and pop your hand up, and one of our safety team will make their way to you to check everything is ok.


Make sure you plan your travel ahead of the weekend and leave plenty of time to get to the start and prep for your swim.

There is no parking at Brockhole unless you've pre-paid for a place, however there are parking options in Ambleside and Bowness on Windermere. We recommend making use of the regular bus and ferry services or choose to walk to the venue. 

For more information on ferry times click here >

For more information on bus times click here >

Parking options can be found by clicking here >

Ferry and bus travel

Get 10% off travel to Great Run

We’re excited to be crowned official train partner of the Great Run Company, organisers of the largest series of running events in the world.

Take the train to your event and not only will you arrive in the heart of the city, ready to hit the Great Run starting line right on time, you'll enjoy an extra 10% off our Advance Purchase tickets.

We run direct services Oxenholme for connections to Windermere so you can sit back, relax and leave the car at home.

Buy Tickets

Full terms and conditions for Advance Purchase Fares available here